The architect Christopher Alexander, who gave birth to the design patterns movement through his writings about buildings and neighbourhoods, made an interesting observation about cows. While transport experts and city planners liked to say that communications needed rational design, and that you couldn't just “pave over the cow paths”, Alexander said that laying roads where the cows led was exactly the right thing to do. Cattle, you see, know where they're going. They're heading for water. And they're taking the most efficient route to their goal across the terrain. In a country like the UK, most of our land routes probably trace back to the purposeful travels of animals looking for water. The humans followed the beasts – and built Croydon.
I remembered this when searching for a name for a new field of social media studies that popped into my head recently. I was going to call it “Self-Selected Star Diaspora Studies”. But I can't see that doing very well on the international conference circuit, can you? So I'm going for “Waterhole Studies.” And I'm certain that it's soon going to be a topic aired at virtual (and real) watercoolers.
How did I stumble upon this soon-to-be crucial area of frenzied activity? In the best tradition of the lone, lunatic inventor, I was looking for something else. I was, in fact, trying to see if I could find people on Twitter who worked for Google, so I could sneak up on them. Being a somewhat literal person (when I'm not being tangential and tendentious), I plugged the string “at google” into search.twitter.com.
As luck would have it, while I was doing this, the good citizens of the US (and many other countries) were celebrating the inauguration of Barack Obama. Because, out there in the real world beyond my office, it was Inauguration Day. So what did I find? I found a bunch of people tweeting that they were at Google's inauguration party. I found a waterhole.
I guess that if you're a dab hand at programming you could knock up a utility to tag the people you find tweeting at a waterhole, and create a follow-group. As it is, I added the (doubtless bewildered) Google/Obama folks to my follow list, where they are now undifferentiated. I enjoy my Twitter feed based on the content, after all, not on a person's affiliation or his/her past party invites. But there are definite possibilities here, aren't there? People are essentially volunteering to tell the world at large when they're at particular events – events which may have implications for their social, professional or economic standing. And that information is potentially very valuable.
For example, when there's an important sporting occasion in progress, wouldn't it be interesting to know who's enjoying hospitality in the corporate boxes? If you want to know who's got tickets for an exclusive preview, now's your chance to grab a sample. And if you want to track customer loyalty across coffee shop chains, I'd say your chances of gathering meaningful data are looking up.
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If it means Costa collating my highly metro White Chocolate Mocha episodes, I'm in trouble.
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